Hacker ...
A person who enjoys exploring the details of programmable systems and how to stretch their capabilities, as opposed to most users, who prefer to learn only the minimum necessary. - Jargon File
“The supreme accomplishment is to blur the line between work and play.” - Arnold Toynbee
I have been designing and developing computer software solutions for over 20 years. I am a Chartered IT Professional awarded by the British Computer Society and a Fellow of the Institution of Analysts and Programmers.
Currently I run my own Software Development and Computer Consultancy company. In addition I also run Arten Books which provides new and used discount books through the Amazon Marketplace.
I am a Motorcycle fan, an avid reader of sci-fi, fantasy, history, thrillers and technical books, a guitar player, a traveller and a father.
In addition I have a special interest in ancient cultures, their technologies and beliefs, such as the Egyptians, the Aztecs, the Greeks and the Romans.
In September 2009 one of my products R10Cipher: Email, Text and File Security, was shortlisted as a Finalist for the 2009 Information Security Product of the Year award.
Contact Details:
stevecholerton@mac.com
Arten Science
r10.tel
Twitter
Linked In
24 January 2010
10 January 2010
03 January 2010
27 December 2009
20 December 2009
13 December 2009
06 December 2009
29 November 2009
22 November 2009
15 November 2009
08 November 2009
01 November 2009
25 October 2009
18 October 2009
11 October 2009
04 October 2009
27 September 2009
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30 August 2009
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09 August 2009
02 August 2009
19 July 2009
05 July 2009
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14 June 2009
07 June 2009
31 May 2009
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10 May 2009
03 May 2009
26 April 2009
- 2010
- About
- Acceptance
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- Enduro
- Experience Engineering
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- Finalist
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- Youlgreave
Common Sense from Lou Carbone
The most interesting interview in my opinion came from a person I had not heard of previously: Lou Carbone from Experience Engineering.
Bob's introduction did not give me any idea as to just how much I would enjoy reading this interview.
It's difficult to explain what it was about Lou that I liked, but his comments resonated with me. He was talking about the customer experience and how important it is to the success of a company.
His opinions matched mine and made me realise that I need to get those values across to my customers, I need to make their experience the best it can be. I am a decent person with a deep routed sense of justice and a desire to be the best I can be, and a desire to provide the best service I can. I need to prove this to my customers through every interaction they have with me or Arten Science.
Lou has given me a lot to think about and a lot of work to do.
It sounds just like common sense, and it is. Sometimes though we all need a reminder, a prompt. Common sense isn't so common any more and people like Lou are needed sometimes to remind us of things that deep down we already know.
Written with JustWrite and ooSooM. Free Utilities from Arten Science.
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